How it works

A guide that plays itself.

You download a tour before you set off. Then the phone goes in your pocket or on the dashboard, and each story starts as you reach the place it is about. Nothing to press, nothing to time, no signal needed.

A tour playing in the app, with the route and the stops on the map
You arrived. The story starts.

Watch it work

Every place has a circle. Drive into it, and it talks.

This is the Eastern Edge, drawn from the tour itself: its road, its stops, and a car going round it. Each circle is the spot where a story begins.

Sound on · about a minute · 2 stops play 20 seconds of the real tour

It knows where you are

The app listens to the phone's GPS, not to you. Reach a place and its story starts; leave it and the next one is waiting down the road. Tap any stop in the list to hear it wherever you are, as often as you like.

A tour's stops in the app, each one a story

No signal, no problem

Download the tour over the hotel's wifi and every word of it lives on your phone. GPS works with no network at all, so the tunnels and the valleys where the phone loses service for twenty minutes lose nothing, and there is no roaming bill.

Tours downloaded in the app, ready to play with no signal

Hear it before you pay

Every tour opens with three free blocks in the app, so you know the voice, the stories and the English before spending a cent. Here is how three of them begin, from a walk and two drives.

First 20 seconds · Doors of Funchal Jardim Municipal do Funchal
0:00 0:20
The rest of this story plays in the app

First 20 seconds · The Far West Ponta do Pargo
0:00 0:20
The rest of this story plays in the app

Your pace, your day

Stop for lunch, go for a swim, take the detour. The tour remembers what you have heard and carries on from there, this afternoon or next year. A call pauses it and it picks up in the same place.

The player in the app, paused and ready to carry on

On foot

Two walks through Funchal, two to two and a half hours each. They start in the middle of town and need nothing but shoes and earphones. Keep one ear free for the traffic.

  • Doors of Funchal · 2h
  • The Fisherman's Quarter · 2h30

By car

Five drives around the coast, from half a day to a full one. Connect by Bluetooth or a cable and the stories come out of the car's speakers, for everybody in it.

  • The Eastern Edge · Half day
  • The West Coast · Full day
  • The Far West · Half day
  • Porto Moniz, Seixal and more · Half day
  • The Wild North Coast · Full day

From the sofa to the road

Four steps, and only one of them on the island

  1. 1

    Pick a tour

    Play its three free samples first. The voice you hear is the voice you get.

  2. 2

    Buy it once

    No subscription. It is yours on every phone signed into your account, for good.

  3. 3

    Download on wifi

    At home or at the hotel. From then on it needs no signal at all.

  4. 4

    Press Begin, and go

    A line points you to the start. After that, just walk or drive: the stories find you.

Why not just a bus tour, or Google?

What you get, side by side

Question Tropi Guide A group tour A map and your phone
When it starts Whenever you like When the guide says Whenever you like
Why a place matters Told at the place, by locals Told to twenty people at once The name on the map
Your own pace Yes: stop, skip, come back next week No Yes
With no signal Yes, all of it Yes Only what you saved
What it costs One tour, everyone around the phone €25 to €40 a person Nothing

Questions

What people ask us

The same answers as in the app's Support page, written by the people who made the tours.

Before you buy

What am I actually buying?

A guide that plays itself. The audio lives on your phone, and each piece starts when you reach the place it is about. There is no group to meet, no guide to follow and no time to be anywhere. You buy it once and it is yours. Walk it today, walk it again in two years.

Is transport, entry or a real guide included?

No. The price is the audio and the route, nothing else. Where a place charges to go in, you pay at the door, and every stop is written so it works from the street, so a closed museum never costs you part of the tour.

Do the two of us need one each?

One phone runs the tour and two people share it happily with an earbud each. In the car it plays through the speakers, so everyone hears it. If you would rather have one each, a tour is on any phone signed into the same Tropi Guide account as the one that bought it.

Does it expire, or need a subscription?

Neither. There is no subscription. A tour you buy is a tour you keep, on any phone you sign into with the same account, for as long as the app exists.

What language are the tours in?

English, and only English for now, with one voice all the way through. Every tour has three free samples in the app, and the site plays how they begin, so you can check the voice and the language before paying a cent. More languages are the thing we most want to add.

Why pay when there are free walking tours and Google?

A guided walk costs 25 to 40 euros a person, starts when the guide says, and shares one voice between twenty people. Google tells you what a building is called. This tells you why it is there, in your ear, when you are standing in front of it. All that for the price of a couple of coffees, for everyone around one phone, whenever you like, and again next year.

Does it work on Android?

Tropi Guide is on the iPhone today and Android is on its way. If one of you has an iPhone, one phone is all a tour needs. A tour bought now will be on your account on Android too.

Which one should we do first?

If you are staying in Funchal and have a morning, take one of the walks. They start in the middle of town and need nothing but shoes. The drives take half a day or a whole one and need a car.

Getting ready

Do I need internet, or a Portuguese SIM?

No. Download the tour over wifi before you leave, and it runs on GPS, which is free, works with no signal at all and does not touch your data. The map underneath may not draw without a connection, but your position, the route and every word of the audio still do.

Why does it want my location all the time?

Because the tour has to know you have arrived even when the phone is in your pocket and the screen is off. Allow it all the time and you can put the phone away and just walk. Allow it only while the app is open and the tour goes quiet the moment the screen locks.

What do you do with my location?

Use it to know which stop you have reached. That is the whole job, and it happens on the phone. Your coordinates are never sent anywhere. What the app does record is which stop played and which did not, so we can fix the ones that fail.

Do I need headphones?

On the walks, yes, and keep one ear free for traffic and the people around you. In the car, connect by Bluetooth or a cable and it comes out of the car speakers so everyone hears it.

Will this eat my battery?

GPS for a few hours does use a fair bit. The screen is the bigger drain, and you do not need it: lock the phone and the tour keeps going. Set off charged, and bring a power bank on the walks or a charger in the car.

Where does the tour start, and how do I get there?

Open the tour and tap the map: the flag is the start, and looking at the map does not begin anything. Once you press Begin, a line points from wherever you are to the first stop. You can also start anywhere you like: tap any stop in the list and it plays.

On the tour

Do I have to press anything?

No. Each stop plays on its own when you get to it. There is nothing to watch for and nothing to time. Put the phone away and walk, or drive.

I got there and nothing played.

You have to be inside the circle around the stop, so take a few more steps towards it and give it a moment. If it still will not, tap the stop in the list and it plays straight away, and nothing is lost.

Can I skip a stop, or hear one again?

Tap it in the list. Any stop, at any moment, as many times as you like: ahead of you, behind you, or the one you were half-listening to when a car went past.

Can I stop for lunch and carry on later?

Yes. The tour remembers what you have heard. Leave it for an hour or for a week, come back, and it carries on from where you stopped instead of starting over.

Can I lock the screen or use other apps?

Both, as long as location is allowed all the time. Take photographs, answer messages, look something up. The tour keeps running underneath and the next stop still plays when you reach it.

What happens if someone calls me?

The audio pauses for the call and picks up afterwards, in the same place. Nothing is skipped.

Purchases and your account

I got a new phone. Where are my tours?

Sign in with the same account you used before and they are in My Stuff. If they are not, Restore Purchases in the app asks the store you bought from, with the same store account you bought with.

Can I get a refund?

Refunds for a tour bought in the app are the store’s to give, not ours: Apple’s at reportaproblem.apple.com. Tell us what went wrong as well. If something in the app failed you, we would rather fix it than read about it in a review.

Something in the audio is wrong.

Tell us: Report a Problem is in the app’s Support page. Say which tour, and roughly where. It was written by people who live here, and a wrong date or a shop that has closed is worth knowing about.

The app

Take the island in your pocket

The tours, all 43 trails with their status, the beaches, the waterfalls and the viewpoints. Free to download, with free samples on every tour, and the tours and trails keep working with no signal.

On a computer? Point your phone's camera here.

A tour playing in the app, with the route on the map
A trail in the app, with its timer, map and elevation